1. Introduction

Stove Africa Limited("we", "our", "us",) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Stove App. By using our App, you agree to the terms outlined in this policy

2. Information We Collect

When you use Stove App, we may collect the following information:

• Personal Identifiable Information (PII): Full name, email address, phone number, home address, billing address and images.
• Location Information: With your consent, we may collect GPS data for gas delivery, waste disposal, and logistics services.
• Payment Information: Processed securely via third-party providers(e.g, Paystack, Flutterwave). We do not store your card details.
• Usage Data: Device type, app version, and usage patterns for app improvement.

3. How We Use Your Information

We use collected data to:

• To verify your identity and contact you when necessary.
• Improve our app performance, security and user experience.
• Send important updates and push notifications about you order and transaction.
• Comply with legal or regulatory obligations.

4. How We Share Your Information

We do not share or rent your data. However we may share your information with:

• Delivery Partners/Riders: To fulfill your delivery requests.
• Payment Processors: To complete transactions securely.
• Regulators or Law Enforcement: If required by law.
• Service Providers: For analytics, SMS/Email/WhatsApp notifications, and app hosting.

5. Data Security

We implement strict security measures to protect your data, including encrypting, secure servers, and restricted access. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security

6. Your Rights

You have rights to:

• Access, update, or correct your personal informaion.
• Request deletion of your account and data.
• Opt out of marketing messages.

To exercise your rights, contact us at info@stove.com.ng

7. Children Privacy

Stove App is not intended for children under 13. we do not knowingly collect data from minors. if you believe a child has provided us with personal data, please contact us for removal

8. Cookies and Tracking

Stove App may use cookies, Firebase, or similar tools to improve performance, analytics and user experence. You can manage cookies through your device setting

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated "Effective Date"